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Terms and Conditions, Privacy Policy, Shipping and Returns

Terms and Conditions

Effective Date: November 1, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of Marya.Shop, the online store operated by Marya.NYC, a New York–based company (“we,” “our,” or “us”). By visiting or making a purchase on Marya.Shop, you agree to these Terms. Please read them carefully. If you do not agree, you should not use this Site.

Marya.Shop sells original art prints and home décor items created by artist Marya Triandafellos for personal use by consumers in the continental United States.

2. Eligibility and Age Requirement

You must be at least 18 years old to make a purchase on Marya.Shop. By using this Site, you confirm that you meet this requirement.

3. Intellectual Property

All artwork, images, text, graphics, video, and other materials on this Site are the property of Marya.NYC and are protected by copyright and trademark law. You may not copy, reproduce, distribute, display, or create derivative works from any part of the Site or its content without written permission from Marya.NYC.

The names, titles, logos, and marks appearing on this Site may not be used without prior written consent. Nothing on this Site grants, either expressly or implicitly, any right or license to use the trademarks or copyrighted materials of Marya.NYC or any third party.

4. Fair Use

Limited fair use of copyrighted materials is permitted for educational, commentary, or research purposes consistent with U.S. copyright law. If you use any material from Marya.Shop under fair use, please cite both the artist’s name and the website URL (https://www.marya.nyc).

5. Products and Pricing

All product descriptions, pricing, and availability are subject to change at any time without notice. We make every effort to display our products accurately, including colors and details, but cannot guarantee that your screen’s display will perfectly match the product.

Marya.NYC reserves the right to modify or discontinue any product at any time. All offers are void where prohibited by law.

6. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate billing and shipping information. You authorize us to charge your payment method for the total amount of your purchase, including any applicable taxes and shipping fees.

We reserve the right to refuse or cancel orders that appear fraudulent, incomplete, or placed by resellers, dealers, or distributors. If an order is canceled, we will notify you using the contact information you provided.

7. Shipping and Returns

Orders are fulfilled as quickly as possible, and shipping times vary based on location. All sales are final. Returns and exchanges are only accepted for items damaged during delivery. If your order arrives damaged, contact us within 7 days of receipt with photos of the damage at support@Marya.NYC.

We will replace the damaged item or issue a refund if a replacement is unavailable. Gifts are covered by the same policy.

8. Limitation of Liability

Your use of this Site and any products purchased from it is at your own risk. Marya.NYC provides all content and products “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

To the fullest extent permitted by law, Marya.NYC and its affiliates, officers, employees, and agents are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.

9. Indemnification

You agree to indemnify and hold harmless Marya.NYC, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from your misuse of the Site or violation of these Terms.

10. Unsolicited Content

Any ideas, comments, or materials submitted to Marya.NYC through this Site will be considered non-confidential and may be used by us for any purpose without compensation or acknowledgment.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute or claim arising from or related to these Terms or your use of Marya.Shop will be resolved exclusively in the state or federal courts located in New York County, New York. You consent to this jurisdiction and venue.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Amendments

Marya.NYC may update or modify these Terms at any time. Changes take effect when posted on this page. Your continued use of Marya.Shop after updates constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms or your order, contact us at:
Marya.NYC
Email: support@Marya.NYC
Location: New York, NY

Privacy Policy

Effective Date: November 1, 2025

1. Overview and Scope

Marya.NYC (“Marya.NYC,” “we,” “our,” or “us”) operates the website Marya.NYC and the online store Marya.Shop (collectively, the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or make a purchase. By using the Site, you agree to this Policy and to our Terms and Conditions on this page. This policy applies to users located in the continental United States.

2. Information We Collect

We collect personal information that you provide voluntarily when you:

  • Place an order through Marya.Shop (name, billing and shipping addresses, telephone number, email, and payment information).

  • Sign up for our newsletter.

  • Contact us for assistance or submit a custom inquiry.

  • Participate in surveys, contests, or promotions we may occasionally offer.

We may also collect limited technical data—such as your browser type, device, and general location—to maintain the Site and ensure security.

3. How We Use Information

We use your information to:

  • Process and fulfill orders and communicate about them.

  • Respond to your questions or requests.

  • Provide updates, promotional offers, or information you have opted in to receive.

  • Improve our Site, products, and customer experience.

 

We may retain your information for customer-service and record-keeping purposes. We do not sell or rent your personal information.

4. Sharing with Service Providers

We share information only as necessary with trusted service providers who assist with payment processing, shipping, order fulfillment, or site management. These providers may access your information solely to perform their services and are required to protect it under confidentiality agreements.

Some providers may operate in jurisdictions outside your state; in that case, your data may be subject to those jurisdictions’ laws. Once you leave our Site or access a third-party service, this Privacy Policy no longer applies.

5. Cookies and Analytics

Marya.NYC uses basic functional cookies to enable secure transactions and improve site performance. We do not use tracking or advertising cookies at this time. Most browsers accept cookies automatically, but you can adjust your browser settings to refuse them. Disabling cookies may affect how some features of the Site function.

6. Data Retention and Your Rights

We retain your personal information only as long as necessary to fulfill your requests, complete transactions, or comply with legal obligations.

Residents of certain U.S. states (including California, Colorado, Connecticut, Utah, and Virginia) have the right to request access to, correction of, or deletion of their personal information. To exercise these rights, contact support@Marya.NYC. We will verify and respond in accordance with applicable law.

 

7. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from them. Visitors aged 12 and under must obtain an adult’s permission before submitting any personal information.

 

8. Security Measures

We use industry-standard Secure Socket Layer (SSL) encryption to protect payment and personal data during transmission. While we employ reasonable security measures, no online transmission or storage system is completely secure. You use the Site and provide information at your own risk.

To reduce risk, use trusted networks and log off after completing transactions on shared devices.

 

9. Third-Party Links

Our Site may contain links to external websites operated by third parties. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

 

10. Policy Updates

Marya.NYC may revise this Privacy Policy at any time. Updated versions will be posted on this page with a new “Effective Date.” We encourage you to check this page periodically for changes.

 

11. Contact Information

For questions or concerns about this Privacy Policy or how we handle your information, contact:


Marya.NYC


Email: support@Marya.NYC

Location: New York, NY

Shipping and Return Policy

Effective Date: November 1, 2025

1. Overview

Marya.NYC (“Marya.NYC,” “we,” “our,” or “us”) operates Marya.Shop, the official online store for artwork by Marya Triandafellos. Each piece is made to order with care. As a small artist-run business, we cannot accept returns or exchanges based on personal preference or style choice. We will gladly replace or refund items damaged during shipping.

 

2. Returns for Damaged Items

If your item was damaged in transit, you may request a replacement or refund within 14 days of delivery. Please send an email to support@Marya.NYC with:

  • Photos showing the unopened box and the damaged item.

  • Your order number and contact information.

  • Your preferred resolution (replacement or refund).

 

You may use this email template:

 

Subject: Damage Return

Hi,
My [item name and size] was damaged during shipment. The damage is [describe]. Please see attached [number] photos. I would like a [replacement / refund].

Thanks,
[Your Name]
[Your Phone Number]

 

3. Refunds and Replacements

We replace or refund items only if they arrive defective or damaged. Once your email and photos are reviewed, we will confirm receipt and notify you of approval or denial.

  • Approved replacement: a new item will be shipped to the same address.

  • Approved refund: a credit will be issued to your original payment method.

 

If you do not see your refund after 20 business days, contact support@Marya.NYC for assistance.

 

4. Gifts

If the item was a gift and arrived damaged, we can send a replacement to the gift recipient. Please email:

 

Subject: Gift Damage Return

Hi,
My gift [item name and size], sent from [sender name and email], was damaged during shipment. The damage is [describe]. See attached [number] photos. Please send the replacement to:
[Recipient Name]
[Address / City / State / ZIP]
[Phone Number]

Thanks,
[Your Name]

 

5. Shipping Information

All artwork is made to order and shipped directly from our print partners. Standard shipping times vary by product type and location, typically within 7–21 business days of order confirmation. Tracking details will be provided once your item ships.

 

Shipping costs are calculated at checkout. We currently ship only within the continental United States.

 

6. Contact

For any questions about your order or this policy, contact:
Marya.NYC
Email: support@Marya.NYC
Location: New York, NY

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